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Quantum Workplace's survey software has been widely used by organizations to measure and improve employee engagement. Users have found …
Overview
What is Quantum Workplace Engagement Surveys and Pulses?
Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can…
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What is Quantum Workplace Engagement Surveys and Pulses?
Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so…
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For the latest information on pricing, visithttps://www.quantumworkplace.com/pricing
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What is Quantum Workplace Engagement Surveys and Pulses?
Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can make work better every day. The software includes surveys, goals, recognition, feedback, one-on-one, and alert features — providing a powerful solution for team engagement and continuous improvement.
According to the vendor, with Quantum Workplace's flexible surveys feature, users have many ways to customize their survey and collect employee feedback including:
- From pulse to an annual initiative
- Survey content to fit your goals
- Advanced survey technology
- Surveys in any language
- A platform convenient for employees
Quantum Workplace Engagement Surveys and Pulses Screenshots
Quantum Workplace Engagement Surveys and Pulses Competitors
- Perceptyx
- HR Solutions
- Hay Group
Quantum Workplace Engagement Surveys and Pulses Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | Arabic, Central Khmer, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, and others available upon request. |
Quantum Workplace Engagement Surveys and Pulses Downloadables
Quantum Workplace Engagement Surveys and Pulses Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 4% |
| Mid-Size Companies (51-500 employees) | 67% |
| Enterprises (more than 500 employees) | 29% |
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(14)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Quantum Workplace's survey software has been widely used by organizations to measure and improve employee engagement. Users have found value in utilizing the software to gather data on engagement levels for their entire company and for individual departments, confirming existing thoughts and providing new insights. The software has also been successfully employed by organizations like the local Chamber of Commerce in Alabama to survey employee engagement, offering comprehensive reporting and feedback. Additionally, Quantum Workplace's tool has been effective when used globally by entire organizations to identify areas of improvement in engagement, such as change management, professional development, and communication. This has allowed companies to make informed business decisions and drive initiatives based on the survey results. Managers have benefited from the detailed analysis and follow-up capabilities of the software, enabling them to poll perceptions and align with cultural goals. Overall, Quantum Workplace's engagement surveys have helped organizations measure employee satisfaction and focus on areas such as communication, leadership, job satisfaction, and performance to drive positive change within their workforce.
Easy-to-read reporting: Users have found the Quantum reporting feature to be easy to read and great for presenting to upper management. Many reviewers appreciate the clear and concise nature of the reports, which make it simple to convey important data and insights.
Customizable software: The customizable nature of the software was appreciated by users, as it allowed them to tailor it to their organization's needs. Several users mentioned that being able to customize the software helped them align it with their specific requirements and implement a solution that best suited their organization.
User-friendly interface: The user interface of the software was praised for being very user-friendly, making it easy for employees to complete engagement surveys. Multiple reviewers highlighted how intuitive and straightforward the interface is, enabling a seamless experience for both administrators and participants.
Cons:
- Limited relevance in action item suggestions: Some users suggest that the software should only show action item suggestions related to their specific needs, instead of providing all suggestions. This would make it easier to find relevant suggestions.
- High cost of additional charge items: Some reviewers think that some of the additional charge items would have been great to use if they were available at a lower cost. They feel that the cost of these items is too high.
- Excessive detail in results for small companies: For a small company, some users feel that the level of detail in the results may be too much, despite appreciating the breakdown into categories.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
October 26, 2015
Quantum Workplace's TeamPulse Engagement Survey Does the Job
We use the Quantum Workplace TeamPulse engagement survey for the entire organization. I brought the survey to Amida Care as its first ever employee engagement survey tool in 2014. We learned quite a bit about ourselves via TeamPulse and have been working on areas of concern that came to light or were confirmed by the survey results. We also were able to insert some custom questions to dig a bit deeper into one area of interest, which was very helpful.
- This tool allows us to drill down into departments to get an in-depth feel for the culture in each work group. This is all done while maintaining true anonymity for participants, which is always a staff fear.
- Although we did not make good use of it, TeamPulse includes an online action planning tool that allows department management to work with their teams on the results, drill into the real meaning of those results on a department level, and jointly build action plans that can be tracked in the tool.
- The analysis of the global results by the pros at Quantum Workplace produced an excellent executive overview of the results on an overall and department, job level, tenure and age basis. That analysis and the presentation delivered by Quantum Workplace was exactly what we needed for our leadership team that was new to the engagement survey game.
- Possibly the best feature of Quantum Workplace's engagement survey tool is the statistically significant comparative data from other organizations of similar size, location, type of business, etc. The info has far more value when we are able to see where we stand in relation to other organizations, including some of Quantum Workplace's high performing participants.
- It might have this and we didn't realize or figure it out, but if the Action Plan tool pinged managers on a regular basis with reminders and also copied those to the executives or HR, it might generate more effort from the department level.
- Some phrasing of the questions allowed too much variability in interpretation. This was particularly evident in the phrase: 'the leaders of Amida Care.' Reviewing the responses to those questions gave too many executives and department heads an easy out when low scores were present. They could 'believe' that their employees were referencing the CEO and top execs. On the other hand, top execs could look at those questions as referencing department heads. We will be pushing for more specificity while remaining capable of comparing to Quantum Workplace's vast results data.
- In our first organizational experience with this type of survey, we did not effectuate the department by department action planning the way we should have, so that limited some of our ROI.
- Survey results were instrumental in reinforcing impressions and employee complaints about some management staff. This enabled us to force changes in the management of people in at least one department. (Reassigning folks to non-management roles, not aggressively terminating low scoring managers.)
- The use of the survey and subsequent universal reporting of the results opened a new phase of transparency with our staff that, I believe, paid dividends when we faced some financial challenges and were forced to execute a reduction in force. There was a greater willingness to listen to leadership despite strong feelings and anger than there would have been a year before, prior to the survey.
- When we re-survey this year in December, it will be the second annual survey, not something new we're doing because of the recent staff reductions. This will further reinforce the enhanced communications efforts and transparency.
We selected Quantum Workplace for three primary reasons:
- Greater database of survey responses from more organizations and employees (strong benchmark universe)
- Automated tools to create department level executive summary presentations
- Prior experience with Quantum via Best Places to Work survey
And, finally, the pricing was very competitive, although not necessarily the lowest.
October 23, 2015
Improve your organization engagement
We are using the survey information collected across our entire organization. This has helped us determine the levels of engagement for our entire company as well as each department. This has helped us either confirm some of our thoughts of where the engagement levels are/were. This has also brought some new insights to our engagement levels that we were unaware of.
- Provide detailed information for the entire organization engagement levels.
- Allows you to break down the engagement levels by each department within your company.
- Lets you create many different reports to help guide you to making action items you will work on to improve your workplace.
- Making more recommendations on action items that you can work on and how you can roll them out in your company.
- Instead of giving you all of the suggestions when you look for ways to use your action items they could make it to where the ones that are related to the actions items are the only ones that appear.
- This was our first year doing the survey so we haven't had a chance to monitor our ROI yet.
We have used the Gallup Q12 before. Quantum Workplace Engagement Surveys allow you to select questions you would like to use. This way you can focus on areas you would like instead of just using a survey that does not have any customization. You can also change the questions asked every year you use the survey.
20
They represent all of our managers and supervisors throughout our company for all of the different departments that we have at our organization.
1
I am the one that has been mainly using the data that we received from the survey results.
- Finding our employee engagement levels for the entire organization.
- Finding employee engagement levels for each department.
- Find out areas that we need to work on.
- This was our first year using the survey so when we use it again we can track if we have improved on any of the areas we decided to work on.
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Positive Sales Experience with the Vendor
The most important factor in my decision was referrals that I received.
Would not change anything that I can think of.
- Vendor implemented
No
Change management was a big part of the implementation and was well-handled
We found out areas that we did not feel we would need to work on but the survey showed us differently. We also confirmed areas that we believed we needed to work on. They also provide you with suggestions on how you can work on some areas that would help improve others.
- Did not experience any significant issues.
No
I never had any issues with the support that they provided us. Since I did not have any problems I would say this is exceptional support because they have a product that does not require much support. When I had a question it would get answered and they would show me how to do it.
- Navigating through their portals and different areas on the website.
- Easy to break down or filter the results you are looking for.
- Reports that you can run are easy.
- None come to mind.
Yes, but I don't use it
October 23, 2015
Why Quantum Workplace?? Why not??? They rock!
We use their engagement surveys across our entire organization to check the general levels of employee satisfaction/engagement. We look at Communication, Leadership, Overall Job Satisfaction, Member Focus, Performance & Values and measure the year-over-year progress (or lack of).
- The results are published in easy-to-read and understand charts and graphs.
- The results are tabulated for year-over-year results.
- You can drill down to individual departments.
- None known...
- Better communication channels developed and more engagement with senior managers.
We've not used any other Quantum Workplace products.
October 23, 2015
Quantum Workplace...Don't Think Twice!
Score 10 out of 10
Vetted Review
Verified User
We are currently using Quantum Workplace to measure engagement across the enterprise. Tool use is decentralized, so our managers have access to the reporting site for detailed analysis and follow-up. Our partnership with Quantum Workplace enables us to poll perceptions and identify specific areas where our culture goals are being met and vice-versa.
- The reporting suite is best in class. The available reports enable managers to pull something high-level and easy to digest while at the same time providing robust filtering/slicing options to get down to a granular analysis of engagement. The available tools are set in a very modern and intuitive UI.
- Customer support with Quantum Workplace is great. The team over there is flexible and seems to care about the client's needs.
- I'm not often in a position to do this, but I really can't say much...every single time something concerning has come up (which is natural with a new relationship) our dedicated account managers have stepped in to quickly resolve.
- Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
- Improved results analysis allowing managers to better target their efforts.
- Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".
We selected Quantum Workplace based on the following key priorities:
- UI of the reporting site...needed it to be simple.
- Flexibility in survey questions...we needed a tool that could accommodate our custom survey.
- Brand integration...we wanted a tool that looked like something we would have produced internally.
- Awesome customer service...nothing is ever perfect and so we needed a partner that was responsive and easy to work with.
Quantum Workplace hit on all of these priorities at a cost that worked for our budget.
- UI of the reporting site...needed it to be simple.
- Flexibility in survey questions...we needed a tool that could accommodate our custom survey.
- Brand integration...we wanted a tool that looked like something we would have produced internally.
- Awesome customer service...nothing is ever perfect and so we needed a partner that was responsive and easy to work with.
Quantum Workplace hit on all of these priorities at a cost that worked for our budget.